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From Institutional to Individualized Care – A Four-Part Series
This four-part series introduces providers to the work that innovative culture-changing homes are doing to change how they operate, based on their commitment to the principles of person-centered care. The four-part series is posted on CMS’ Survey & Certification Online Course Delivery System website.

David Farrell's Consistent Staffing webinar (archived)

Patient-Centered Care: What Does It Take?
While patients often give high ratings to their health care providers, they also report problems getting critical health information and receiving responsive, compassionate service. A new Commonwealth Fund report discusses how health care organizations can meet patients' expectations for quality care, and presents two case studies of innovative providers.

Case Study: Achieving a Culture of Patient- and Family-Centered Care at Bronson Methodist Hospital
This case study highlights a community hospital's experience in putting patients and their families at the center of its strategy for improving clinical outcomes, patient experience, and corporate performance.

Centered Care Practices by Physicians
A new Commonwealth Fund study in the Archives of Internal Medicine finds that America's doctors still have a way to go in adopting information technology, practicing team-based care, and collecting feedback from their patients.

The Alliance for Healthcare Reform had a briefing on LTC a few weeks ago. The site they put together around that briefing has some good LTC culture change references and lends insight into the national discussion
on LTC.

Patient simulation for Falls in Adults

Falls Tools and Resources

Fall-Care Medical Systems Patient Assessment
MedQIC - Fall Prevention and Restraint Reduction Patient Assessment Form

Falls Management Program
MedQIC - The Falls Management Program

Restraint Toolkit—includes Fall Management Guidelines from Health Care Association of New Jersey Best Practice Committee
MedQIC - Restraint Toolkit

Prevent Adult Falls-CDC
Falls Among Older Adults: An Overview, Facts - NCIPC

Managing Falls and Behaviors without the use of Restraints Presentation by Diana Waugh
IPRO.org - Managing Falls and Behaviors in LTC Without the Use of Restraints

Family/Resident

Making the Right Choice Information for People living in Nursing Homes and their Families
Lumetra - What You Need to Know about Choice, Falls, & Restraints in Nursing Homes

Tools

“Holistic Approach to Transformational Change (HatCH model)” Presentation

Websites

The following websites may contain additional information of interest to providers.

Almost Home
Eden Alternative
Greenhouse Project
MedQIC
Pioneer Network
Wellspring

State of Iowa | PDF Reader